Skip to main content

Install Sessions capture

This guide helps you capture usable session data for replay and analysis.

Prerequisites

  • OXVO Sessions module is visible in the sidebar.
  • Your account has required Sessions permissions.
  • Target website or app where you want to capture sessions is identified.

Step 1: Open Install Tracker

  1. In OXVO, open Session Replay → Install Tracker.
  2. Follow the installation workflow shown on the page.
  3. Record which environments are enabled.

Step 2: Confirm tracker connectivity

  1. Confirm Install Tracker shows connected status.
  2. Resolve any setup warning shown in the tracker before continuing.
  3. Confirm your user role can open Replays and Activity.

Install the OXVO Sessions snippet

Depending on your stack:

  1. Add capture code in your frontend entrypoint or layout template.
  2. Release the change to the target website or app.
  3. Generate a few test sessions.

If your organization uses strict privacy defaults, configure masking rules before broad rollout.

Verify session capture

  1. Run a real user journey (for example: pricing page -> signup -> checkout).
  2. Trigger at least one event expected by your team.
  3. Confirm the session appears in Replays.

Warning: Keep test and live traffic clearly labeled to avoid noisy investigations.

Sessions Install Tracker Workflow

Next Steps