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Introduction to OXVO APIs

Use OXVO APIs to automate support workflows and sync customer data from your own systems.

The OpenAPI reference at /api is the source of truth for request and response contracts.

Workspace APIs

Use Workspace APIs for day-to-day operations inside a workspace.

  • Typical use-cases: contacts, conversations, messages, inbox setup, automation rules, webhooks, reports, and help center workflows.
  • Typical teams: support engineering, backend product teams, and integration developers building customer-facing experiences.
  • Auth: use a User access token for teammate-scoped actions, or a Bot access token for bot-driven workflows.

Availability notes

The public API reference currently focuses on Workspace APIs and reusable models.